my new dental clinic in Gatineau
OUR PRIVACY POLICY
At Mon Dentiste Lajoie, we are committed to protecting the confidentiality and security of our patients’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable laws and regulations.
Under Bill 25, the person responsible for the protection of personal information is:
Dr. Marie-Pierre Lajoie
info@mondentistelajoie.com | 819-303-4070
INFORMATION WE COLLECT
We collect personal information from our patients in order to provide dental services. This information may include, but is not limited to:
-
Contact information (name, mailing address, email address, telephone number);
-
Demographic information (age and gender);
-
Health information (medical history, current medications, allergies);
-
Insurance information (policy number, insurance provider); and
-
Biometric information (dental X-rays and imaging).
USE OF PERSONAL INFORMATION
We use your personal information to provide dental care, including to:
-
Schedule appointments;
-
Perform dental examinations and treatments;
-
Maintain and update dental records;
-
Manage patient accounts;
-
Contact you with appointment reminders and follow-up information;
-
Process payments and insurance claims.
We may also use your information to improve our dental services and to comply with legal and regulatory requirements.
We collect only the personal information necessary for the purposes identified in this policy. Personal information is not used or disclosed for purposes other than those for which it was collected, except with the individual’s consent or where required by law. Personal information is retained only for as long as necessary to fulfill these purposes.
METHODS OF COLLECTION
Personal information is collected through a combination of online and paper forms, in-person interviews, and communications with staff at Mon Dentiste Lajoie clinic.
SHARING OF INFORMATION
We do not share your personal information with third parties unless it is necessary to provide dental services, such as with dental laboratories for the fabrication of dental appliances, or with insurance companies for the processing of claims.
Mon Dentiste Lajoie commits to not giving, selling, or renting your personal information to third parties.
Information is shared only with your consent or when required by law.
LOCATION OF INFORMATION
Personal information is generally stored or processed in facilities located in Québec. Some data may be processed by third parties outside Québec. In such cases, Mon Dentiste Lajoie takes reasonable measures to ensure that your information is adequately protected by those third parties.
INFORMATION SECURITY
We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure. However, no security mechanism can guarantee complete protection, and there will always be some residual risk.
Our office uses secure record systems, effective identity and access management, and physical safeguards to protect your information, in compliance with applicable laws and regulations.
YOUR RIGHTS
You have the right to access, correct, or request the deletion of your personal information. You may withdraw your consent to the collection and use of your personal information at any time. However, doing so may prevent Mon Dentiste Lajoie from providing you with appropriate dental services.
To exercise these rights, please contact us by phone at 819-303-4070 or by email at info@mondentistelajoie.com.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time to maintain compliance and reflect changes in our personal information collection practices.
If significant changes are made, we will notify you by posting an updated version of the policy on our website.
CONTACT US
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us by phone at 819-303-4070 or by email at info@mondentistelajoie.com.
Last updated: January 5, 2026