Question 1

Are you taking on new patients?

Accepted Answer

Yes, we are accepting new patients! Each visit begins with a thorough examination, followed by a transparent discussion about the treatment options best suited to your needs and budget.

Question 2

Do you accept patients who are enrolled in the Canadian Dental Care Plan?

Accepted Answer

Are you enrolled in the Canadian Dental Care Plan (CDCP)?You can book an appointment with Dr. Lajoie as early as today.Contact Katia at 819-303-4070 and let her know you are enrolled in the plan. She will be happy to help you find an appointment time that fits your availability and answer any questions you may have.

Question 3

How do I book an appointment?

Accepted Answer

To book an appointment, give us a call or send a text to 819-303-4070. Katia will be happy to help you find a time that fits your schedule.

Question 4

I need to change or cancel my next appointment. Who should I contact?

Accepted Answer

If you need to change or cancel an appointment, please contact Katia at 819-303-4070 by phone or text.We understand that unforeseen circumstances can arise, and we kindly ask that you notify us at least 24 hours in advance.

Question 5

Do you accept dental insurance plans?

Accepted Answer

We accept most dental insurance plans.When available, our team will submit your insurance claim electronically to your provider. This helps simplify the process and allows you to receive your reimbursement more quickly.Reimbursement amounts and processing times depend on your individual insurance plan. We recommend confirming the details of your coverage (coverage percentage, annual maximums, and exclusions) directly with your insurance provider.If electronic submission is not available, we will provide you with all the necessary documentation so you can submit your claim easily.

Question 6

Do you offer financing options?

Accepted Answer

Considering dental treatment and could use financial assistance?We offer financing through the Dentoplan program. Credit approval is required. Please feel free to contact us for more information.

Question 7

Do you offer emergency dental care?

Accepted Answer

Yes. Dental emergencies are treated at our clinic.If you are experiencing severe pain, swelling, or have had a dental accident, please call us immediately at 819-303-4070 so we can assess the situation and schedule an appointment as soon as possible.

Question 8

Are dental services available for children?

Accepted Answer

Yes, absolutely. Dr. Lajoie is great with children and takes the time to make them feel comfortable, helping every little patient have a positive, stress-free visit to the clinic.

Question 9

Where are you located and is there parking?

Accepted Answer

We are located at 28, bd du Mont-Bleu, suite 200. There is plenty of free parking available.

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